The Roadside Assistance Service is a comprehensive assistance programme designed to guarantee maximum peace of mind to all Ferrari owners when they need it most.
Ferrari vehicle owners can use the roadside assistance service when their vehicle is out of action due to any of the causes listed here: breakdown, accident, partial or attempted theft, punctured tyre, running out of fuel, flat battery, loss and/or breakage of keys, recovery after a theft.
The customer can request roadside assistance to have the vehicle towed to the nearest authorised Ferrari workshop, or for on-the-spot mechanical support in the following cases:
fuel, lubricant or coolant refills;
tyre replacement in the event of a puncture. The only replacement tyre that can be used is that supplied with the vehicle;
jump-start in the event of a flat battery.
Ferrari Roadside Assistance:
- If you had a breakdown in Belgium and are Belgian: 0800 309 03 (toll free)
- If you had a breakdown in Belgium and aren’t Belgian: + 32 2 533 79 84
- Other cases: 0 800 000 1947 (toll free, only accessible with a landline phone number)
International Ferrari Roadside Assistance: 0044 8707 375 984 - 0044 1444 442 081
For any other information, please call us at +81 (0)11-780-7711 or send us an email at firstname.lastname@example.org.